Please see our Terms & Conditions below. The owners of all boarders must sign a copy of the below to confirm they agree to abide by them.
1. All animals being boarded at Home Squeak Home must be up to date with their vaccinations (if applicable). We will not accept rabbits without a signed vaccination card.
2. Home Squeak Home reserve the right to refuse to accept your pet if we feel they are showing signs of disease, injury, illness or pregnancy unless previously discussed.
3. Upon arrival, a brief health check will be taken on your animal. Any pet seen to have skin problems, parasites or any other contagious ailments/conditions, will be unable to stay, and your deposit will be forfeited.
4. Any existing medical conditions must be discussed prior to the stay of your pet so that we can tailor their our care to their needs. We may also ask for advice from our own vet.
5. If your pet does have any medical problems, illnesses or injuries, please provide the details of its condition and any treatment required when filling out the enquiry form. We will not accept any pet that is showing signs of an undisclosed illness, disease or injury.
6. If your pet does become ill whilst at Home Squeak Home we will inform you or your emergency contact immediately. If we are unable to contact you and your pet needs veterinary care, we will transport the animal to our local vets. Any treatment required will be charged to you, the owner. Your pet will be treated under your name and address. By signing these terms and conditions, you agree to any veterinarian costs endured by your pet.
7. Unfortunately, small animals can pass away with very little warning and very quickly after first showing signs of an illness. If this does happen, we will contact you immediately to discuss your wishes should your pet pass away whilst in our care. Home Squeak Home accept no liability in the unlikely event that this may happen.
8. A contract will be deemed as active once a booking has been confirmed by myself, and a cage/space will only be reserved for your pet(s) once a 20% deposit is received which will be deductable from the final boarding costs. If you do need to cancel the booking or change the dates, 72 hours must be given. If you fail to arrive on the due day you will be liable for any days booked that you pet has not attended, and may still be liable for the full boarding costs in cases of cancellation at short notice.
9. All payments must be made in full on the day of collection (excluding deposits). The daily rate includes the day your pet is brought to us and the day he/she leaves regardless of the time of day. Animals will not be released for collection until full payment has been received.
10. Times of arrival and collection must be provided when booking. If you are unable to make the times stated or are running late, please ring to advise and a new time can be arranged. We ask that you please try to keep to the delivery / collection times that have been arranged.
11. If you do not collect your pet/s on the agreed day then you will be charged for any extra days at the current daily rate.
12. If your pet is not collected on the due day and we are unable to contact you or your emergency contact and you do not contact Home Squeak Home, we reserve the right to take whatever action is deemed necessary to re-home the animal and recover any costs.
13. Unlike dog and cat kennels, small animal boarding does not require a licence or have the same rules and regulations. All animals are left at their owners risk.
14. All pet owners must accept that accident, injury, illness, death, theft, public liability and all other insurances for the pet owner and their animal whilst visiting and boarding with us, are the responsibility of the pet owner and that Home Squeak Home are released of any and all such liabilities.